GET MORE LOYAL CUSTOMERS
Payment24 is one of the largest loyalty transaction processors in the country and we run multiple loyalty programs on behalf of our clients. Our technology underpins some of the largest loyalty programs in South Africa and abroad and we process millions of loyalty transactions annually across card and mobile app channels.
The Payment24™ loyalty and rewards module focuses on relationships, relevance and engagement. We help merchants to better understand their customers’ preferences and spending habits, while monitoring, reinforcing and rewarding desired behaviours with points or prizes.
We offer a powerful and flexible loyalty and reward platform for the retail and petroleum industries. Merchants receive branded, scalable loyalty solutions, driving repeat sales, increased customer engagement and lifetime value. The Payment24 loyalty and reward module supports a variety of campaigns and scenarios of rewards, loyalty points, discounts and prizes. Customers can earn rewards on a flat or tier-based system which is configurable via the Payment24 Management Web portal.
WHY YOU NEED A LOYALTY PROGRAMME
Retain Existing Customers
A 5% reduction in lost customers can increase profits by up to 75%
69% of consumers say their choice of retailer is influenced by where they can earn loyalty points
54% of consumers will increase their volume of business with a company for a loyalty reward
Acquire New Customers
Reward program members are 70% more likely to actively recommend a product, service or brand than non-reward members.
68% will recommend a loyalty program within a year.
75% of consumers would switch brands if offered real-time discounts and promotions delivered to their smartphones while shopping.
46% of consumers will modify the brands they buy to maximize loyalty benefits
make your clients happy
BUILD BRAND LOYALTY
Customer spending is 46% higher with companies that offer reward programs
28% of customers are Extremely Likely to increase their visits to a business with a recognised loyalty reward programme.
57% of consumers modify when and where they buy in order to maximize loyalty benefits
Use what your customers use- mobile
94% of loyalty programme members want communications from the programmes they participate in
47% of mobile consumers want retailers to send coupons to their devices when they are in or near the store
73% of smartphone users are interested in interacting with their programmes through a mobile device
4% of consumers have replaced loyalty cards with mobile apps, but 53% are interested in doing so
Core Loyalty Features
- Loyalty Mobile Application
- Optional Loyalty Card
- Easily Earn/Redeem points
- Redemption against Prizes & Promotions
- Real-time special notifications
- Check points balance
- Targeted offers and rewards
- No Card distribution required
- Each merchant in the network can run its own loyalty program
- Web Based Merchant Portal
- Branded Consumer Web Port
To learn more about loyalty programmes and how we can support your business, please visit www.payment24.co
PAYMENT24 ensures that all connections and communications are private and all information is confidential across all platforms.
We have the technology to respond to your requests rapidly. Loyalty and promotions are often spur of the moment inspirations. We deliver.
We pride ourselves on our ability to offer support and guidance to clients whether for simple or complex problems. We have a solution.